Privacy Policy

Pencil Pod Preschool and Daycare (“Pencil Pod”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website, https://pencilpod.in/ (“Website”), or contact us regarding our preschool, daycare, activity classes, admissions, or other services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Submit an enquiry or registration form

  • Contact us by email, phone, WhatsApp, or other communication methods

  • Enquire about admissions, preschool programs, daycare, or activity classes

  • Request information about our services

  • Subscribe to or interact with our communications

  • Submit information through any form available on our Website

The information we may collect includes:

  • Parent/guardian name

  • Child’s name, where voluntarily provided

  • Email address

  • Mobile/telephone number

  • Information relating to your enquiry

  • Any other information you choose to provide

2. Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website or source

  • Approximate location information derived from technical data

  • Website usage and interaction information

This information may be collected through cookies, analytics tools, Google Tag Manager, or similar technologies used on the Website.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and requests

  • Contact you regarding admissions and preschool programs

  • Provide information about our preschool, daycare, and activity classes

  • Schedule visits, consultations, or follow-ups

  • Process registration or admission-related enquiries

  • Improve our Website, services, and user experience

  • Understand how visitors use our Website

  • Maintain website security and prevent misuse

  • Send service-related communications

  • Send promotional or informational communications where permitted by applicable law

  • Comply with legal and regulatory requirements

4. Children’s Information

Pencil Pod provides services for young children. We understand the importance of protecting children’s privacy.

We do not intentionally collect personal information directly from children through the Website. Information relating to a child should be provided by a parent, legal guardian, or other authorized adult.

If you believe that personal information relating to a child has been submitted to us without appropriate parental or guardian authorization, please contact us so that we can review and take appropriate action.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve functionality, understand visitor behaviour, analyse website traffic, and improve our services.

Cookies may be used for purposes such as:

  • Website functionality

  • Analytics and performance measurement

  • Understanding visitor interactions

  • Improving user experience

  • Marketing or advertising measurement, where applicable

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

6. Third-Party Services

We may use third-party services to operate, analyse, secure, or improve our Website and services.

These services may include website analytics, Google services, review platforms, hosting providers, communication services, and other technology providers.

Third-party service providers may process information according to their own privacy policies. We encourage users to review the privacy policies of relevant third-party services.

We do not sell or rent your personal information to third parties.

7. Google Services and Reviews

Our Website may display or use services provided by Google and/or third-party review platforms. These services may collect information about website visitors according to their respective privacy policies.

Google services may use cookies or similar technologies to provide analytics, measurement, or other functionality.

You can review Google’s privacy practices through Google’s official privacy resources.

8. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect the personal information we receive against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, and complying with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Sharing of Information

We may share personal information only where reasonably necessary, including with:

  • Authorized employees and representatives of Pencil Pod

  • Service providers who assist us with website hosting, communication, analytics, technology, or other business functions

  • Professional advisers where necessary

  • Government authorities or law-enforcement agencies where required by applicable law

  • Other parties where disclosure is necessary to protect our legal rights, safety, or property

We do not sell personal information for monetary consideration.

11. External Links

Our Website may contain links to third-party websites, social media platforms, or other external services.

Pencil Pod is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent where processing is based on consent

  • Request information about how your data is being used

  • Object to or restrict certain types of processing where applicable

To exercise any applicable privacy rights, please contact us using the details provided below.

13. Marketing Communications

If you provide your contact information through our Website, we may contact you regarding your enquiry, admissions, programs, or services.

Where required by applicable law, promotional communications will be sent only with the appropriate consent or other lawful basis.

You may request to stop receiving promotional communications at any time by contacting us.

14. Data Security and Fraud Prevention

We may use reasonable security measures and technical controls to identify, prevent, and investigate unauthorized access, spam, fraudulent activity, or misuse of our Website.

Information collected for security purposes may be retained for as long as reasonably necessary.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated Privacy Policy will be published on this page with a revised “Effective Date.”

We encourage you to review this page periodically for any changes.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Pencil Pod Preschool and Daycare

Email: info@pencilpod.in
Phone: +91 90116 43111

Address:
Behind Saraswat Bank, near Datta Mandir Road,
Shankar Kalat Nagar, Wakad,
Pimpri-Chinchwad, Maharashtra – 411057, India

Website: https://pencilpod.in/

17. Consent

By using our Website and voluntarily submitting your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above, to the extent permitted by applicable law.